Shipping
Everything you need to know. Short version.
Where we ship
We ship to Sweden, Nordics, EU, UK, Switzerland, and the US. More countries coming. If your country isn't at checkout yet, we don't ship there (yet) but stay tuned.
How it works
Sweden
Delivered within 1-3 business days. All taxes and duties covered.Denmark & Finland
Delivered within 2-4 business days. All taxes and duties covered.Norway
Delivered within 2-4 business days. Taxes and duties not covered, to be paid by recipient.EU
Delivered within 2-7 business days. All taxes and duties covered.UK
Delivered within 2-5 business days. All taxes and duties covered.Switzerland
Delivered within 2-7 business days. Taxes and duties not covered, to be paid by recipient.US
Delivered within 3-7 business days. All duties and taxes covered. It costs $20 standard shipping and free shipping over $120.Tracking
You'll get a shipping confirmation with a tracking link the moment your order leaves us. You can also check it in your account on mainrose.com. If tracking hasn't moved in 5 business days, email and we'll chase it.
"Delivered" but not delivered
Carriers sometimes scan a parcel as delivered a day or two early. Check with your neighbours, your concierge, and the safe spot first. If it still hasn't shown up 4 business days after the delivery scan, email us. We'll help you file a carrier claim.
Changed your mind on the address?
Orders start processing the second you place them, so we can't always catch them in time. Once it's shipped, the carrier is your best bet. Most of them let you redirect:
- UPS. UPS My Choice
- PostNord / Ingrid carriers (EU). Link in your tracking email
- DHL (international). DHL On Demand Delivery
P.O. Boxes & freight forwarders
We don't ship to freight forwarders. P.O. Boxes work for US standard shipping only.